My experience with this storage facility was not favorable. I started leasing a unit there mid March of 2023 and everything was fine at first. In April, they send me this 'No Lock Notice' stating that they noticed my unit didn't have a lock on it while they were performing an inspection. They were going to put their own lock on my unit and charge me an additional $10 a month until I secured it. Well of course, I'm freaking out because I'm thinking someone had broken in my unit and cut the lock off. That turned out to be a false alarm or a "miscommunication" is the term the girl used when I called them on the phone. WTF?? The final straw for me was when I received notice that they were jacking up my rent by $60 which was almost 30% of what I had been paying and within such a short time of me moving in. Seems like a bait and switch where they give you a great price to start out with but then you end up paying way more. No thanks.
- Sonyia Miller, 08/30/2023